Complimentary Australia-wide shipping on orders over $200
Policy

Shipping policy

Salty Hair ships with Australia Post. Domestic orders ship as Standard (2 to 8 business days) or Express (1 to 5 business days). International delivery is usually 4 to 30 days.

Shipping methods

  • Australia Post handles shipping.
  • Domestic shipping options: Standard and Express.
  • International orders use standard shipping.

Processing and tracking

  • Orders are usually processed within 2 business days.
  • A tracking number is provided after shipment.

Costs and delivery

  • Shipping is charged at a flat rate.
  • If an order is unusually large or heavy, the team may contact you about extra shipping costs.
  • A signature is required on delivery.

Issues and returns

  • Report damaged or incorrect parcels within 48 hours of receiving them.
  • Returns and refunds are handled case by case and should be arranged with the team.

International orders

  • International shipping is quoted as a standard charge.
  • The live store copy says there are no additional duties or taxes beyond standard shipping charges.